Twitter Business Tip of the Day - Keep Alert(ed)!
If you do business online, the chances are that somewhere someone is talking about you. It could be good, it could be bad, but it’s important to your business reputation either way that you know what they’re saying and where they’re saying it.
And these days it’s Twitter that could make or break your reputation!
I Twittered about a problem I was having signing up to Twine, and some people respoded to me, letting me know they were having the same problems.
Within 24 hours someone from Twine had emailed me to help resolve my problems.
It took me from feeling bad about their service to feeling that as a potential customer I was being looked after.
After my experience with BT Tradespace this week, I’m starting to think that more and more companies are caring about their online reputation. Another 10 out of 10 for Twine!
Keep up to date with what people are saying about YOU by using Tweetbeep - an alert service that allows you tor eceive emails whenever someone Tweets your URL or keyphrases of your choice. If you’re not sure how to set this up, drop me a line and i’ll see if I can help.
And of course, don’t forget to follow NikkiPilkington on Twitter!
