Using Twitter for Business - part 1 - Customers
Ten Ways to Use Twitter for Business
Twitter is a mini-blogging device that can be accessed via the web, instant messaging and mobile phones. Users can send messages of one hundred and forty characters that are published either publicly or privately in a shared environment. Anyone with access to this environment can follow the flow of messages and comment, reply or simply keep up to date. Twitter can be used by groups of friends sharing gossip, groups developing ideas or colleagues in the same building deciding when to go to lunch!

