If you do business online, the chances are that somewhere someone is talking about you. It could be good, it could be bad, but it’s important to your business reputation either way that you know what they’re saying and where they’re saying it.
And these days it’s Twitter that could make or break your reputation!
I Twittered about a problem I was having signing up to Twine, and some people respoded to me, letting me know they were having the same problems.
Within 24 hours someone from Twine had emailed me to help resolve my problems.
